Squirrel Nut Zippers Respond to my complaint about GoDaddy hold music

If you have found this article, chances are you are you were wondering what is the deal with GoDaddy and the Squirrel Nut Zippers.  GoDaddy has played the same Squirrel Nut Zippers album (HOT) since day one.  And ONLY that album.  For those who have been on hold with GoDaddy as much as I have, can relate to how annoying it is.  Not just being on hold but hearing the same music which many of us, really liked at one time.

One day I had a particularly bad experience with GoDaddy, when by mistake they suspended one of my servers.  I was on the phone with them off and on for 2 days and was subjected to hours of hold music.  I sorta of….well…snapped…I unleashed on a manager, and actually started sounding like Rosie Perez, and got all gangster on him.

But it didn’t stop there.

My rampage continued.  I sent the Squirrel Nut Zippers a message through their site about the hold music.  Yeah, I know lame…and not to mention a total over reaction on my part.  To be honest, I think I was in some warrior haze because I totally forgot I had even done it, until they actually responded!

Complaint to Squirrel Nut Zippers:

I am sure you get this a lot.  WHY OH WHY  do you let GODaddy loop your album?  I am sure it started as being great exposure but after years of it, it is doing the opposite.  It doesn’t matter what artist or song, any song you play over and over again is eventually going to get on your nerves, no matter how great it is. ESPECIALLY if when you are on hold dealing with frustrating and crappy customer service, its never a good thing.  I cant hear any song on this album again without thinking of the hours I have spent on hold dealing with downed servers, GoDaddy Malware attacks, and retarded customer service reps.  It is especially a bummer for me because I used to have good memories of your music….college days in Denver, going to Swing parties.  Its completely ruined those memories.  At least have them play something else of yours.  Anything else. I Really, I hate that they ruined my SNZ experience.  It is sad! MAKE THEM STOP!

Their response:

well thats a drag!  But the idea of SNZ becoming Muzak is just too funny.  I mean, Im sorry we lost you, but its rather silly.  perhaps we should really come up with an elevator Muzak version to sooth the pain.  kidding.  some folks dig it, others dont.  so it goes.  best wishes anyhow.

So the simple fact that they responded and called me silly, makes me like them again.

Although I totally stand by my original point and DO still really believe it is doing more harm then good at this point.  But my issue really isn’t with SNZ, its with GoDaddy and goes far beyond their hold music but more the reasons for being on hold to begin with, and that is the increasing problems I have seen with GoDaddy which caused me to change to HostGator.

Ok I admit….I am starting to miss SNZ a little.  Might have to get my HOT album out, dust if off and give in another GO!

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5 replies
  1. JD
    JD says:

    Well I hope you’re happy now, Godaddy has switched to an obnoxius jazz loop. I liked the SNZ, never heard of them until I heard them on Godaddy and became an instant fan. It’s too bad you lack appreciation for ska music.

    • Dani Girl
      Dani Girl says:

      Haha I actually love ska music. Just not the same song over and over and over and over. But I totally agree. I would have rather heard that over and over than the horrible porn music Jazz they have now.

  2. Janice
    Janice says:

    OMG too funny!!! I saw your tweet about this and laughed because I was just wondering about it. You have to admit their response is pretty cool, they are like whatever, get over it. LOL. But I agree with your point, I love Bob Marley but if I heard his music over and over I think I would get sick of it too.


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